Purposes of Data Processing
We process personal data to manage bookings, enhance user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected through our services.
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising Rights
Requests to exercise rights should be submitted through the contact information provided.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as needed to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant updates to this policy via our website or direct communication.
Material changes to this policy are communicated through appropriate channels.
Data Sharing with Partners
We may share data with service providers who assist in operating our services under strict confidentiality.
Third parties receiving data are bound by confidentiality obligations.
Legal Disclosures
We may share personal data with legal authorities if mandated by law or to protect our rights.
Disclosure to authorities occurs only when required by applicable law.
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Data collected
Data Collection Practices
We collect personal information such as names, contact details, and booking preferences to facilitate amenity reservations and improve user experience.
The categories of data collected depend on how users interact with our services.
Sources of data
Sources of Data
Information is collected when users create accounts, make bookings, or communicate with us through our website.
Data is received directly from users or generated through service interactions.
Cookie types
Types of Cookies Used
We use essential cookies for functionality and analytical cookies to understand user behavior.
Cookies vary by purpose and may be session-based or persistent.
Cookie controls
Cookie Management
Cookies are utilized to enhance user experience and analyze website traffic.
Users may adjust cookie preferences through browser settings at any time.
Contact Information
Email
Phone
+966 56 145 8607
Address
6947, شارع محمد صالح قزاز, مكة, SA
General inquiries